STRATIS Integrations Menu

The STRATIS Integrations menu empowers you to control the settings for the integration in the way that fits your property best. The integrations menu will only be accessible to a property with a PMS after they’ve successfully completed the PMS integration process.

Below are the available settings.

Automatically Send Activation Emails

STRATIS will automatically send activation emails to Residents upon move-in. If the Resident activates their account they will be granted mobile access to your property. If this setting is off, property staff must manually send the activation emails to the Resident after move-in. This allows you to have more control over when the Resident gains mobile access to their unit and the property.

Resident Syncing Enabled

STRATIS automatically runs regular Resident syncs in the background to pull information straight from your PMS. Shutting this off means that the PMS will stop syncing automatically until you’ve turned syncing back on. Once your property is synced with STRATIS, you must contact STRATIS support to turn this feature off.

Future Residents

STRATIS displays upcoming Residents ahead of their PMS move-in date. This number indicates how many days in advance of scheduled move-in to pull the future Residents over to STRATIS. The future Residents feature allows you to make keys for Residents in advance of their move-in date. Please note that the key will not unlock any building doors until midnight on the date of move-in.

Excluded Resident Types

Excluded Resident types shouldn’t be pulled into STRATIS from the PMS. Typically these include Guarantors and Minors, but they can be customized based on how your PMS is set up.

Excluded Residents

Excluded Residents are Residents who should not be pulled into STRATIS from your PMS. This feature is used by our support team for scenarios where a Resident may have more than one unit at a time, or are a corporate housing lease holder. If you’d like a Resident to be excluded, please contact STRATIS support.

Excluded Units

This is a STRATIS support only field allowing STRATIS to ignore all syncing of a specific unit.

Resident Move-Outs Based on Status

If this setting is turned on, STRATIS ignores the PMS move-out date field and only moves the Resident out when their status changes to Past. If this setting is turned off, Residents will be moved out based on their move-out date.