Getting to Know Your Yale Hardware

Overview of Locks

• Yale locks are PIN code apartment/unit locks.

• These locks are for apartment/unit use only. They are not supported for amenities or common areas.

• Yale locks have a motorized deadbolt.

  • A STRATIS mobile app user can activate the lock’s internal motor with the STRATIS mobile app or by entering their PIN. This motor extends or retracts the lock’s deadbolt.

  • Apartment door frames can shift as the building settles with time, or expand/contract with weather changes, and can result in a misalignment of the deadbolt with the strike plate, resulting in a jam. Like all other deadbolts, pushing the door in or out while locking can help. This issue would be considered an installation issue and should be forwarded to the property maintenance or designated RealPage Certified Partner (RCP).

  • One-Touch is a feature that allows users to quickly lock their door when they leave their apartment. Simply touch the Yale icon on the touchscreen or put your hand on the touchscreen to activate the motor.

  • Yale locks have an automatic re-lock feature that will activate the motor after a timer has elapsed. This feature is disabled by default in order to minimize Resident lockouts but can be configured by the installer through the keypad. This feature does have a use case in Self-Guided-Tour (SGT) scenarios, as a prospect might forget to lock the door after their apartment viewing has concluded. SGT projects are currently in Beta/Pilot.

• Privacy Mode is disabled by default unless configured by the installer through the keypad (the button is on the back of the lock)

• These locks have a speaker on them and will make various sounds when:

  • Using the keypad

  • Unlocking with the STRATIS mobile app

  • Low battery

  • Jammed lock

Open

YRD226 / YRD622
Back and Front

Open

YRD256
Front and Back

Overview of Modules

The Yale Access Module is the name of the module which plugs into the Yale lock to provide Bluetooth capabilities. As the product is continually evolving, you may encounter slight cosmetic variations (color, logos, etc.). These variations are listed below, but rest assured the functionality and configuration are the same. The module is slotted into the Yale lock (as seen in the picture below).

Provisioning a Module

Locks can be physically installed on apartment/unit doors, along with modules inserted into the locks, but the provisioning process must be completed in order to activate the module and designate it to a specific unit on a property and work with the STRATIS mobile app.

The provisioning process can be completed by the module supplier, the RealPage Certified Partner (RCP), or you can do it yourself.

The party responsible for lock installation and module provisioning is required to test the locks with the Chirp Access Mobile App to ensure that mobile devices can communicate with the lock. If you experience repeated failures during testing, or you suspect the module is faulty, please work with your equipment supplier, typically your RealPage Certified Partner (RCP).

Please see the separate article How to Provision a Yale Access / CBA Module and Configure a Yale Lock.

Yale Master Codes

During installation of a Yale lock, the lock prompts the installer to make a master code.

The master code can be used to gain entry and access advanced lock settings. It is up to the property staff and the installation company to determine if they want to record these master codes for later use, or to not write them down.

STRATIS is not responsible if master codes are used and subsequently leaked.