Troubleshooting and Support

Owned by Allen Gall
Last updated: Aug 29, 2024
1 min read

This page and all others on the help site will be retired in Q4 2024. Please refer to the new help site by clicking the Help icon in the top-right corner of the STRATIS Management application. image-20240828-181023.png

For software issues, contact STRATIS or your RealPage Certified Partner.

For issues with Yale lock or module hardware, contact your hardware vendor.

Support Contact Information

STRATIS Support
844-STRATIS, Option 2

support@stratisiot.com

All content of these pages is copyright 2024 STRATIS IoT and RealPage. Unauthorized duplication or access is strictly prohibited.