Chirp Controller Pre-Power-On System Checks

1. Check if there is an SD card installed in the Raspberry Pi.

   1. If not included STOP, and contact STRATIS or your Chirp project manager.

   2. If included, remove the SD card and set it aside for safe keeping. Proceed to the next step.
      
      

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      A Raspberry Pi with an SD card installed

2. Disconnect the power from the Raspberry Pi (via Micro USB cable).
   
   

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   Gently unplug the MicroUSB cable

3. On the LSP B100, move the JP3  jumper to position 2 to set the board to adjustable voltage output mode.
   
   

4. Using an electronics screwdriver, gently adjust the potentiometer CLOCKWISE to reach the floor of the 5-18VDC range. By default, the potentiometer is set to 18 VDC so it will take anywhere between 18-25 turns to reach the 5VDC floor.

5. Plug the enclosure’s FPO board line cord into a 120 VAC outlet.

6. Using a multimeter, measure voltage across the DC OUT terminal strip circled below. Nominal voltage range should be between 4.75 - 5.25 VDC. Continue adjusting the potentiometer until your meter reads the appropriate voltage. There should be no load on the terminal strip during this process.
   
   

7. If the proper voltage is present on the B100, you can safely plug the Raspberry Pi’s micro USB cable in to power the device.

8. On the Raspberry Pi, pay attention to the LEDs in the top left hand corner.

   1. If the power LED light stays solid red for more than 10 seconds, power off the Pi, put in the SD card, and power the Pi on again.

      1. When powering on the Raspberry Pi with SD card installed, the green LED activity light should start flashing once periodically

      2. If there is no activity light, the SD card is potentially blank. Power off Pi, take the SD card into a working panel and power on to confirm. If there is activity light on the working panel, the SD card is good and the Pi is bad.
         
         

      3. If the activity light is on, but the Pi shuts down after a few seconds, follow step ii above to confirm if the SD card is bad/good. Power off the Pi, disconnect the ribbon cable connected to the GPIO pin, and power on the Pi again. If the Pi is now powered and operational as normal, the ribbon cable is bad.
         
         

9. If the red LED light stays on and becomes dim after a few seconds, then there might be a short somewhere in the Pi, indicating damage.

Next Steps for Equipment Identified as Damaged or Faulty

By Request, STRATIS Will Contact Life Safety Power (LSP) On Your Behalf If:

• Your hardware isn’t operating correctly despite proper voltages and you need to RMA any equipment.

  • RMA: If you have identified a defective unit and prefer to return it rather than fix it yourself, please contact your STRATIS PM with support@chirpsystems.com cc’d on the email. LSP will ship new unit(s) directly to you, but will require you to send back the defective unit(s) to the address below. Please note that if you fail to send the defective components or entire unit back to LSP within 45 days, they will be required to charge you for the replacement components.

  • Attn: John Manalili

    LifeSafety Power

    10027 S. 51st Street, Suite 102

    Phoenix, AZ 85044

Contact Your STRATIS PM if:

• You’re unsure of what to do to evaluate your equipment after reading through all instructions.

• Proper equipment installation has been verified but you need additional Chirp troubleshooting support.

• Do not contact STRATIS if your hardware isn’t operating correctly despite proper voltage. All RMA processes must be run through Life Safety Power, not STRATIS.