Manually Adding Second Credentials and Spare Keys - Schlage

Residents aren’t currently allowed spare keys in STRATIS as a standard feature. We encourage you to use appropriate Visitor and Maintenance keys should the Resident need to let another individual into their unit.

Spare Key for a Resident:
There is a workaround for adding a secondary smart key for a Resident. Note that when the Resident moves out, you’ll need to move out both of these “Residents” from STRATIS in order to remove both keys' access.
* Please see the walk-through tutorial video above *

Garage or Parking for Resident:
Depending on your property’s setup, this might involve a tag, a sticker, a smart key, or a badge.

If your garage or parking is not a designated amenity in STRATIS, you will need to Manually Input Credentials for Residents who are entitled to the garage or parking.

1. Enter the Places menu.

2. Select the Resident’s relevant building, floor, and unit.

3. Select the Resident’s name from the drop-down menu. In the Resident profile that appears on the right-hand side of your screen, scroll down and select Manually Input Credentials.

4. In the New Resident Credential menu, you’ll have the option to choose amenities if your Resident is entitled to these amenities. If no amenities apply, select Confirm. Or, once amenities are selected, Confirm.

   Open

   

5. You’ll be prompted to enter the following information into the red-bordered fields in the new menu screen:

   1. Enter Facility Code: This number appears on the box of your blank access credential and is the same for each badge or sticker in that box.

   2. Confirm Facility Code: Reenter the information to confirm.

   3. Enter Badge ID: This number is on the individual blank badge or sticker. Each item in the box will have a different badge ID.

   4. Confirm Badge ID: Reenter the information to confirm.

6. Select Create Key.

7. There’s no need to place your badge or sticker on the MT20W, but you will still have to select your MT20W.

8. Select Make Key.

9. Wait several seconds and a pop-up will let you know when the smart key has been successfully created.

Open