Resident Actions - ButterflyMX

Moving In Residents

Residents are not automatically added to ButterflyMX when they are moved in to STRATIS. You’ll need to manually add the Resident to ButterflyMX’s software.

After you have added your Resident to Butterfly MX, instruct your newly moved-in Resident to set up their ButterflyMX accounts to use ButterflyMX features in the STRATIS Mobile App. Resident-facing directions for how to do this can be found on our help website.

Updating Phone Numbers

If your Resident changes their phone number, you’ll need to update that phone number in ButterflyMX’s software. If the Resident has gotten a new phone as part of this number switch, you’ll also need to remind them to re-download the ButterflyMX and STRATIS Mobile Apps.

Moving Out or Revoking Access For Residents

When a Resident moves out, you must manually remove them from ButterflyMX’s software. This would also be the procedure for revoking ButterflyMX access for a Resident.