Panel Capacity and Appearance

This page and all others on the help site will be retired in Q4 2024. Please refer to the new help site by clicking the Help icon in the top-right corner of the STRATIS Management application.

As with all our other integrations, Comelit has its own Web UI where users can be managed. We highly recommend that Staff not make changes. If they do, the syncing won’t work.

Ex. If a staff person manually enters information into the Comelit panel (rather than relying on automatic syncing from STRATIS > Comelit), that information may be overwritten during the next move in. It also means that a move-out from STRATIS will not automatically move out that resident from Comelit.

Names in the Comelit panel will be listed in the format First Initial, Last Name - Unit (Ex. T. Jones - Unit 101). The unit name will be the name of that unit in STRATIS.

Each unit can handle 15 total devices.

Ex. If a unit has two Residents, recall each of their emails and phone numbers will be synced over. This means 2 emails + 2 phone numbers = 4 total devices.
If a unit has an in-unit panel, that counts as one device. Ex. A unit with four Residents and an in-unit panel would have: 1 panel + 4 emails + 4 phone numbers = 9 total devices.