Granting Vacant Unit Access - dormakaba

Granting Vacant Unit Access

Currently, the change of a unit from vacant to occupied in the Management App is not automatically updated and reflected in mobile keys held by your Staff.

To ensure that your Staff’s mobile keys will be able to access units as they become vacant, let’s review the importance of setting up your VAP properly and follow along with the steps below.

To add vacant units to the vacant unit VAP:

1. Using the HH6 door programmer, program the vacant unit(s) to your Vacant Unit door file.

2. When a vacant unit becomes occupied, reprogram its lock to the unit number to remove it from the Vacant Unit VAP and set up a smart key for the new unit Resident. There is no need to re-create Staff keys or mobile keys.

To give Staff access to vacant units:

When making a Staff smart key or Staff mobile key, be sure to add the Vacant Unit VAP to the key from the STRATIS Management App.

• STRATIS Mobile App

  1. Enter the People menu.

  2. Select the staff’s name under the Staff panel.

  3. Tap Change Units within the staff’s profile.

  4. Choose the Vacant Unit from the left menu, this will bring the Vacant unit over to the right menu. Tap Select and confirm the Staff member’s email address and phone number.

Open

• STRATIS Smart Key

  1. Enter View Staff Keys within the People menu.

  2. Select +New Key. Choose your Staff member from the drop down list, and select Next.

  3. Choose the Vacant Unit from the left menu, this will bring the Vacant unit over to the right menu.

  4. Name the key something easily identifiable and unique, as no two Staff keys can have the same name. We recommend including the name of the owner and a basic description of what access will be granted. Keep in mind that this smart key will remain on your Staff key list even if you’ve removed access with the Return Key Unit. This is one of the limitations that our team is currently working to improve.
     You’ll also want to make sure that you don’t recycle emails from old users to new users, and use personal email addresses rather than group email addresses. For example, johnsmith@stratis.com would be fine, whereas maintenence@stratis.com would not.

  5. Your smart key will automatically be assigned an end date one year into the future from the date of creation. You can change this date if you wish. We recommend updating the timespan to somewhere between 24 and 48 hours.

  6. Select Next. A confirmation window will appear to allow you to review the details of your smart key before inputting your password and encoding your smart key.

  7. If all details are correct, input your password and select Confirm. Place the blank smart key on the encoder. If encoding is successful, you’ll see a message appear.