For Comelit Properties

Information always flows from STRATIS to Comelit, not the other way around. Therefore, we highly recommend that property staff only use STRATIS to manage this integration and refrain from using the Comelit WebUI unless specifically asked to do so by a member of our support staff.

General Overview

Comelit provides video door entry solutions and in-unit audio/video products. Visitors arrive at what looks like a standard callbox, attached to the property’s entryway. Depending on the type of panel, they may be able to search for the name of the person they’re visiting, or the names will be listed next to corresponding buttons to physically call the resident.

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Residents will automatically receive an email, after they have been assigned a mobile key by property staff, to download the Comelit app on their phone. This is required for Comelit video call use. Residents will need to have the STRATIS Mobile App installed on their phones for many purposes, but won’t use this app to take Comelit video calls. If a Resident chooses not to download the Comelit Mobile App, they’ll still be able to receive rings from their Visitors, via a traditional phone call.

When granting a mobile key to residents Residents, both their emails and phone numbers will be automatically synced into the Comelit system.