Remember to make sure that your NCoder is properly plugged into your computer before beginning to create Staff mobile keys.
Select People.
Select the Staff menu.
Choose the staff member who needs a mobile key, and select Grant Mobile Access. A new menu will appear. In this menu, select Select Units.
Select the desired units in the left menu and confirm the staff member’s email and phone number. When complete, Confirm.
Your screen will show a notification that mobile access has been granted. The black phone icon will change to a blue icon to signify this change.
Now, once the Staff member logs in to their Mobile App on their phone, they will be able to access the units you selected.
If you edit a Staff member’s access after they have already been assigned a mobile key, they will need to pull down to refresh in their mobile app to get the new updated access. Without this refresh, once a mobile key is on a mobile app, it exists stuck in that state.
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