STRATIS is integrated with ActiveBuilding features to include:
Payments
Service Requests / Maintenance
Amenity Reservations
Package Management
Events
Community Engagement
Messaging
We’re also integrated with Community Rewards (aka Modern Message), where Residents can be rewarded points for their participation in community engagement.
If you’re on a property with these features, when you log into the STRATIS Mobile App after activating your STRATIS account you’ll see tiles on your dashboard like in the below image:
If you’ve activated your ActiveBuilding account at any point in the past (via activation email or web), clicking on one of the connected features will automatically enable that functionality in the STRATIS Mobile App.
Similarly, if you’ve activated your Community Rewards account at any point in the past (via activation email or web), clicking Rewards will automatically enable that functionality in the STRATIS Mobile App.
If you have not yet set up your ActiveBuilding or Community Rewards accounts before logging into the STRATIS Mobile App, don’t worry! You can finish the one-time setup inside of the app in just a few minutes.
ActiveBuilding initial sign-in flows (again, if you’re already enabled your ActiveBuilding account, these steps are not necessary!):
Community Rewards initial sign-in flows (again, if you’re already enabled your Community Rewards account, these steps are not necessary!):
Note: We’re working on enabling these features without having to activate multiple accounts (e.g. STRATIS, ActiveBuilding, Community Rewards accounts), and we expect refinement to these in early 2022. We’re also improving the navigation of the features, so that you can easily view things like the ActiveBuilding dashboard. These improvements will be available soon, and enabled automatically.
If you’re already on a STRATIS property, and the ActiveBuilding or Community Rewards features are synced at some point in the future, the next time you log in, you’ll see those capabilities automatically on your dashboard. You can always edit your dashboard, and remove those features entirely if you choose.
If your connection to these features fails for some reason, please contact your property staff to ensure that your account is synced to your Property’s Property Management System (e.g. OneSite, Yardi, etc.). Otherwise, please ask for them to contact STRATIS Support on your behalf.
If you need assistance within one of these features (e.g. Payments), please contact your Property Staff.
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