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This page and all others on the help site will be retired in Q4 2024. Please refer to the new help site by clicking the Help icon in the top-right corner of the STRATIS Management application. 
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1. Provision a Yale Module
IMPORTANT: These steps require that you have been granted the “Integrator (Home Access)” role within the Chirp Admin Panel OR the Property Manager permission within the STRATIS Management application.
1. Download the Chirp Access mobile app: https://www.chirpsystems.com/app.
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2. Register the Module with the Yale Lock
Start with a new lock or factory reset lock and install the lock as you would any other lock. Then, follow these steps:
IMPORTANT: Never remove or add a module without first removing at least one battery from the lock. Failure to remove batteries during module insertion/removal can destroy the module.
1. Remove at least one (1) battery from the lock, then carefully insert the module until you hear a click.
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3. Place your hand on the touchscreen to wake up the lock, then tap the gear icon.
4. Enter an 8-digit master code, then tap the gear icon to complete.
If you need help create a unique master code, use the random code generator found in the Chirp Access mobile app under Staff Dashboard. Master codes should not be written down or shared. Do not use the same master code for all locks on your property.
5. Place your hand on the lock’s keypad to begin the handing process. The lock will indicate success with a verbal “Lock Handing Completed” message.
6. Exit the wireless network by waking Finally, wake up the lock by placing your hand on over the keypad:
Enter the master code followed by the gear icon.
Configure the Wireless Module Setting Mode: Tap 7, tap the gear icon, tap 3 Option 1, and tap the gear icon one final time. This step is critical to register the module with the lock.
3. Test Bluetooth Operation of the Lock
IMPORTANT: This step is absolutely CRITICAL for proper lock functionality.
In the Chirp Access Mobile App:
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3. Select a Duration, Purpose: Smart Lock Provisioning, and tap Create Unit Key.
You MUST select the Smart Lock Provisioning purpose. All other purposes will not grant the right permission to complete the test.
4. Test the lock by locking and unlocking the door lock a few times at least twice with the Chirp app to ensure the correct state of the lock is displayedverify proper functionality and installation with the door frame.
De-provision/Factory Reset a Module
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