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Log in to the STRATIS management app on your STRATIS-provided tablet.
Select Door Operations from the homepage under Shortcuts.
Select Download Door Files and choose the units you would like to download.
Select Download.
Under Connect to Locks, select the Bluetooth option.
The tablet will now begin to scan for nearby locks.
If you don’t see the lock immediately, scroll down through the list of locks.
If it still doesn’t appear, Scan Again.
If after the additional scan it doesn’t appear, move below to the below troubleshooting steps.
Select the door you would like to connect to and program by tapping it on the list.
The lock will begin to flash red.
Select Program Door.
The tablet will then try to pull a door audit automatically and move into programming the lock.
After the lock is programmed a banner will appear confirming that the lock was programmed successfully.
COMMON TROUBLESHOOTING STEPS
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