Making Maintenance Keys - SALTO

Maintenance keys are temporary smart keys you can create and set to expire at a specific date and time. Commonly, they’re used for temporary vendor access. SALTO does not currently support mobile maintenance keys in STRATIS.

To make a Maintenance smart key:

1. Select Maintenance from the left side menu.

2. Select + Add Ticket. Note that each Maintenance key can only be assigned one ticket.
   
   

   Open

   

3. Enter the email address of the person requesting the Maintenance key, the status of the ticket, and the type of ticket, then select Next. A new menu will appear. 

4. From the left column of the menu, choose your desired units.

5. Select Add Key.

6. Indicate the expiration date and time. Note that the default for maintenance keys is 5:00 PM on the day of creation, but that you can change this if you wish, up to 30 days into the future. Setting maintenance key expiration to allow the least amount of access time is best security practice for your property.

7. Select Confirm.

8. Select your NCoder from the reader list. Place the blank smart key on the NCoder. A confirmation message will appear.