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  1. Select People.

  2. Select the Staff menu.

  3. Choose the Staff member who needs a mobile key, and select Grant Mobile Access. A new menu will appear. In this menu, select Select Units… 

  4. Select the desired units in the left menu and confirm the Staff member’s email and phone number. When complete, Confirm.

  5. Your screen will show a notification that mobile access has been granted. The black phone icon will change to a blue icon to signify this change.

  6. Now, once the Staff member logs in to their Mobile App on their phone, they will be able to access the units you selected. If a Staff mobile key has been assigned many units, pulling down on the app screen to refresh the list of accessible units may take up to 10 seconds.

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