ActiveBuilding and Community Rewards Integrations

STRATIS is integrated with ActiveBuilding features to include:

• Payments

• Service Requests / Maintenance

• Amenity Reservations

• Package management

• Events

• Community Engagement

• Messaging

• and more!

And we are also integrated with Community Rewards (aka Modern Message) for enabling residents by rewarding points for community engagement.

If you are on a property with these features, after activating your STRATIS account, when you log into the STRATIS Mobile App, you will see tiles like the below image:

If you have activated your ActiveBuilding account at any point in the past (via activation email or web), when you click on one of the connected features, it will automatically enable that functionality in the STRATIS Mobile App.

Similarly, if you have activated your Community Rewards account at any point in the past (via activation email or web), when you click Rewards, it will automatically enable that functionality in the STRATIS Mobile App.

If you have not yet set-up your ActiveBuilding or Community Rewards accounts before logging into the STRATIS Mobile App, don’t worry! You can finish the one-time setup inside of the STRATIS Mobile App in just a couple of minutes.

Note: We are working on enabling these feature sets without having to activate multiple accounts (e.g. STRATIS, ActiveBuilding, Community Rewards accounts), and we expect refinement of those flows in early 2022! Additionally, we are improving the navigation of the features, so that you can view things like the ActiveBuilding dashboard easily. These improvements will be available soon and will be enabled automatically.

If you are already on a STRATIS property, and the ActiveBuilding or Community Rewards features are synced at some point in the future, the next time you log in, you will see those capabilities automatically on your dashboard. You can always edit your dashboard, and remove those features entirely if you choose.

If your connection to these features fails for some reason, please contact your property staff to ensure that your user is synced to the Property Management System (e.g. OneSite, Yardi, etc.). Otherwise, please ask for them to contact STRATIS Support on your behalf.

If you need assistance within one of these features (e.g. Payments), please contact your property staff.