This page and all others on the help site will be retired in Q4 2024. Please refer to the new help site by clicking the Help icon in the top-right corner of the STRATIS Management application. 
Master keys are often created in the cases of emergency or fire use.
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To turn on your property’s master key setting:
Select Property Setup.
Select Settings.
Check off the option Allow creation of master keys.
Save.
To create a master key, simple make a staff smart key with all units on a property assigned to that smart key. If your property hasn’t turned on the master key setting, an error message will display letting you know this when you try to select and assign all units to a smart key.
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To turn on a Staff member’s privilege to write master keys:
Select Staff.
Select your relevant Staff User.
Select Add Permissions.
In the Property drop down list, check off the box that says Create/Edit/Delete Site Master Keys.
Save.