STRATIS is integrated with ActiveBuilding features to include:
Payments
Service Requests / Maintenance
Amenity Reservations
Package management
Events
Community Engagement
Messaging
and more!
And we are We’re also integrated with Community Rewards (aka Modern Message) for enabling residents Residents by rewarding points for their community engagement.
If you are you’re on a property with these features, after activating your STRATIS account, when you log into the STRATIS Mobile App , you will after activating your STRATIS account you’ll see tiles on your dashboard like in the below image:
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If you have you’ve activated your ActiveBuilding account at any point in the past (via activation email or web), when you click clicking on one of the connected features , it will automatically enable that functionality in the STRATIS Mobile App.
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Similarly, if you have you’ve activated your Community Rewards account at any point in the past (via activation email or web), when you click clicking Rewards, it will automatically enable that functionality in the STRATIS Mobile App.
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If you have not haven't yet set-up your ActiveBuilding or Community Rewards accounts before logging into the STRATIS Mobile App, don’t worry! You can finish the one-time setup inside of the STRATIS Mobile App app in just a couple of few minutes.
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Note: We are We’re working on enabling these feature sets features without having to activate multiple accounts (e.g. STRATIS, ActiveBuilding, Community Rewards accounts), and we expect refinement of those flows to these in early 2022! Additionally, we are . We’re also improving the navigation of the features, so that you can easily view things like the ActiveBuilding dashboard easily. These improvements will be available soon, and will be enabled automatically.
If you are you’re already on a STRATIS property, and the ActiveBuilding or Community Rewards features are synced at some point in the future, the next time you log in, you will you’ll see those capabilities automatically on your dashboard. You can always edit your dashboard, and remove those features entirely if you choose.
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If your connection to these features fails for some reason, please contact your property staff to ensure that your user account is synced to the your Property’s Property Management System (e.g. OneSite, Yardi, etc.). Otherwise, please ask for them to contact STRATIS Support on your behalf.
If you need assistance within one of these features (e.g. Payments), please contact your property staffProperty Staff.